Lumens Technologies Planning a Rollout? They’re our bread and butter. From server and point-of-scale replacements and upgrades to changing out debit card readers or adding a thin client or printer, cable and/or Electrical—LUMENS TECHNOLOGIES’s got you covered. Our retail and pharmacy experience and dedicated project managers mean you can count on NET to plan, execute, control, and close your project on time and within budget, whether you’re launching new hardware or software in 500 locations or 5,000.
LUMENSPerfor At LUMENS TECHNOLOGIES , we have a tried and true methodology for managing projects that have helped our customers achieve their goals to expectations. We call it LUMENSPerform, and it consists of four primary stages derived from the Project Management Institutes’ Book of Knowledge: Initiate, Plan, Control, and Close. By following these steps on every project, we deliver every facet of the project and ensure all expectations are met throughout the project’s lifecycle.
Training and Documentation
We know national rollouts; that’s our business. So when LUMENS TECHNOLOGIES dispatches technician’s, it’s vital that they know your systems and your technology ecosystem. That’s why we utilize a train-the-trainer program for every project, where we conduct training classes (both hands on and virtual) that ensure all techs are trained and ready to deliver success on their first visit to you. We also create a playbook of details for every rollout project, and we keep it updated and published so everyone’s on the same page. That means no issues and nothing left unresolved, saving you time and worry so you can get back to the important things you have at hand.